Privacy Policy

1. Information We Collect

When you request estimates, models, or discuss bespoke projects with us, we collect standard contact details. This may include your name, email address, phone number, and physical address for site inspections. We only gather the information necessary to evaluate your space and provide accurate custom sauna building plans.

2. How We Use Your Information

The data collected is used strictly for communication and project fulfillment. We use your details to:

• Provide accurate quotes for bespoke sauna models.
• Coordinate site visits and design consultations.
• Update you on construction timelines and installation progress.
• Respond to your direct inquiries and service requests.

3. Data Protection and Storage

We implement practical security measures to keep your personal information safe. Your data is stored securely and accessed only by our authorized personnel involved in your custom build. We do not sell, rent, or distribute your personal details to third-party marketers.

4. Retention Period

We retain your information only as long as necessary to complete your custom build, honor any warranties, and fulfill our administrative obligations. Once a project is finalized and the warranty period expires, standard inquiry data is securely removed unless you request ongoing maintenance communication.